Enabling Conversations for Quality with OBREAU Tripod

Recorded On: 03/20/2018

Building a culture of quality implies conversation, specifically conversation that reaches down, reveals and makes discussable underlying assumptions, differences in perspective and difficult topics. Usually, however, conversation is impeded by default behavior patterns including reacting, judging others and ‘dancing around’. This webinar introduces a structure for supporting productive conversations on tough (thorny, sticky) issues, the OBREAU Tripod. OBREAU represents the first two letters of each of the pivotal words, Observation, Reasonableness (allowing that others are reasonable) and Authenticity. The workshop will assist participants to practice engaging more mindfully and effectively with others on whatever challenges they face that are not purely technical.

Learning outcomes

Participants will gain:

Awareness of default practices that tend to hamper conversations on tough issues
Appreciation of the three OBREAU practices
Ideas on how to prepare for conversations on tough quality-related issues – and on virtually any other issues of concern.

Don Dunoon

As an independent leadership and organizational development specialist, Don has over 20 years consulting experience, with an extensive healthcare component. Based in Sydney, Australia, he has worked with clients and colleagues internationally. He is the author of In the Leadership Mode, a book that frames leadership and management as different forms of intervention in dealing with tough challenges. His writings and materials, including an article with acclaimed Harvard mindfulness researcher, Dr. Ellen Langer, have been used in leadership-related courses at several leading US universities. A workshop on Don’s OBREAU Tripod structure, for supporting conversations that matter, was awarded "Outstanding Educator Workshop" at the 2016 conference of the Association of Leadership Educators in Sacramento, CA.

Debra Zabloudil, FACHE, CAE (Moderator)

Debra Zabloudil serves as the President, CEO and founder of the Learning Studio, which serves the association and corporate communities in a variety of consulting, thought leadership and training needs.

On a day to day basis, Debra and her team can be found traveling the globe, producing educational content for leaders in hundreds of different industries or professions, running consulting projects for professional and trade associations and speaking, facilitating and designing workshops and learning labs for customers, members and staffs of organizations worldwide. Debra is a frequent speaker and writer on the topics of leadership development and management issues.
Debra works regularly with a number of well-known organizations such as The Young Presidents Organization (YPO), the International Trade Show IMEX, The American Hospital Association, ASAE, The Association Forum and more.
Debra is a Certified Association Executive and a Fellow of the American College of Healthcare Executives. She is also an Association Forum John T. Thiel award winner and a PCMA “Best in Class” speaker.