Leading Change: Flourishing in the 21st Century

Recorded On: 10/19/2021

After death and taxes, change is probably the only other certainty in American society. The unprecedented changes that have occurred during the last decade will not only continue in the future, according to managerial and behavioral theorists, but will continue with even greater rapidity.

Few professions are changing as rapidly and profoundly as health care. Changes in technology, communication, 3-D printing, big data, wearable technology, demographics, the patient as consumer, delivery systems, customer service, service lines, to name only a few, have placed health care at the vortex of a changing society.

The ability to anticipate and respond to a wide variety of changes, to bring creativity and imagination to the solution of problems, and to shape and implement personal and organizational strategies to maximize the benefits of change is not an option; it is and will be a survival skill.

Responsibility for initiating and managing change will fall squarely on the shoulders of managers and leaders who are already busy enough running a department or an entire facility.

Learning Objectives

· To understand the nature of the change process.

· To help develop strategies, techniques, skills, and tools necessary to manage change effectively.

· To become an effective change agent.

· To create employee acceptance of the need for change.

· To transport an understanding of how to manage change back to your health care organization.

John F. Sena, PhD

John F. Sena, a professor at The Ohio State University, served for several years as the Executive Vice-President of Healthcare Research Systems in Columbus, Ohio, a medical outcomes measurement and marketing firm.

A successful author and lecturer, Dr. Sena has received three University-wide awards for outstanding teaching, as well as the University's Distinguished Affirmative Action Award. Dr. Sena also served as the Assistant Provost of the University.

In addition to publishing numerous scholarly books and essays, Dr. Sena has written three books dealing with the workplace. From Campus to Corporation and the Next Ten Years; Transitions: Successfully Managing Career Changes from Mid-Career to Retirement; and Work is not a Four-Letter Word. Two of these books have won national awards for excellence; From Campus to Corporation has been translated into Spanish, and Work Is Not A Four-Letter Word has been translated into Russian and Chinese. The latter work was also chosen by a business book-of-the-month club as its monthly selection.

Dr. Sena has given hundreds of seminars on emerging trends in health care, leadership skills, change management in health care, creative thinking, communication and presentational skills, and management practices to a wide variety of organizations. He has been a presenter for American College of Healthcare Executives for the past 20 years. He has given presentations in 48 states and five foreign countries. He was the chair of the National English Advisory Committee for the College Board and a writer of the English portion of the Scholastic Aptitude Test (SAT).

Three years ago Drs. Sena and Bhagwan Satiani created a Physician Leadership Academy at the Wexner Medical Center at the Ohio State University. The goal of the Academy is to provide a twelve-month program for physicians on the faculty of the Wexner Medical Center with administrative and leadership training. The program has been oversubscribed each year of its existence. Dr. Sena received his M.A. and Ph.D from Princeton University.

Debra Zabloudil, FACHE, CAE (Moderator)

Debra Zabloudil serves as the President, CEO and founder of the Learning Studio, which serves the association and corporate communities in a variety of consulting, thought leadership and training needs.

On a day to day basis, Debra and her team can be found traveling the globe, producing educational content for leaders in hundreds of different industries or professions, running consulting projects for professional and trade associations and speaking, facilitating and designing workshops and learning labs for customers, members and staffs of organizations worldwide. Debra is a frequent speaker and writer on the topics of leadership development and management issues.
Debra works regularly with a number of well-known organizations such as The Young Presidents Organization (YPO), the International Trade Show IMEX, The American Hospital Association, ASAE, The Association Forum and more.
Debra is a Certified Association Executive and a Fellow of the American College of Healthcare Executives. She is also an Association Forum John T. Thiel award winner and a PCMA “Best in Class” speaker.